Arrivy - Ride Hailing Service
A fully functional commercial taxi booking platform in Norwich, UK
Overview
Arrivy is a revolutionary ride hailing taxi business operating in Norwich, UK. The platform connects passengers with drivers for convenient, reliable transportation services. The website and business systems needed to be cutting-edge, highly performant, and feature-rich to compete in the transportation market.
The Challenge
The project faced significant challenges due to the complexity of the back-end administrator panel, which needed to connect to other websites and systems related to the business. Creating these connections and automated workflows required extensive development effort. Additionally, the platform needed to deliver exceptional performance with page loads under 0.2 seconds to ensure a seamless user experience.
The Solution
I developed a comprehensive platform using Next.js 15, TypeScript, and TailwindCSS with Clerk for secure authentication. The solution includes a sophisticated admin panel with AI integrations for operational intelligence, automated promotional systems, streamlined application workflows for drivers, and a comprehensive ticket support management system for customer service.
Technology Stack
- Next.js 15
- TypeScript
- TailwindCSS
- Clerk Authentication
- AI Integrations
- Automated Workflows
- Serverless Functions
The Arrivy platform stands out for its exceptional performance and comprehensive feature set. The front-end delivers lightning-fast page loads—under 0.2 seconds for initial visits and under 0.1 seconds for subsequent page views—providing users with an almost instant experience whether booking rides or managing their accounts.
Arrivy's website showcasing the ride booking interface
Advanced Administrator Panel
The heart of the Arrivy system is its sophisticated administrator panel, which provides business owners with complete control over operations. The panel connects to various business systems, creating a unified management interface that streamlines workflows and automates routine tasks.
- AI-powered analytics and operational insights
- Comprehensive driver application and verification workflow
- Automated promotions management system
- Real-time ride tracking and dispatching
- Integrated customer support ticket management
- Financial reporting and payment processing
- Service area and pricing management tools
Technical Achievements
The integration challenges were particularly complex, requiring custom middleware to connect the various systems while maintaining data integrity and security. The automated workflows built into the platform handle everything from driver applications to customer support request routing, significantly reducing manual administrative work.
Local Recognition
The innovation demonstrated in the Arrivy platform has garnered local recognition, with the business and website being featured in Norwich city news. The platform was highlighted for its revolutionary approach to local transportation services and technical excellence.
Outcome
Since launching, Arrivy has established itself as an innovative player in the Norwich transportation market. The platform's exceptional performance and comprehensive feature set have set a new standard for ride hailing services in the region. The business has been featured in local news as a revolutionary service, highlighting both the technical excellence of the platform and its impact on local transportation options.
"Harry created a truly exceptional platform that has transformed our business operations. The admin panel's connectivity to our other systems has automated processes we previously spent hours managing manually. The website's incredible speed has been commented on by many of our customers, and our feature in the local news has helped establish our brand in the Norwich market."